TY - BOOK AU - Sullivan,Gordon R. AU - Harper,Michael V. TI - Hope is not a method: what business leaders can learn from America's army SN - 076790060X U1 - 658.4012 PY - 1996/// CY - New York PB - Broadway Books KW - LEMB KW - GESTION DE NEGOCIOS KW - ADMINISTRACION N1 - Originally published: New York : Times Business, 1996; Includes bibliographical references (p. [273]-278) and index N2 - Since the end of the Cold War, the United States Army has been reengineered and downsized more thoroughly than any other business. In the early 1990s, General Sullivan, army chief of staff, and Colonel Harper, his key strategic planner, took the post-Cold War army into the Information Age. Faced with a 40 percent reduction in staff and funding, they focused on new peacetime missions, dismantled a cumbersome bureaucracy, reinvented procedures, and set the guidelines for achieving a vast array of new goals ER -