Observing the user experience : a practitioner's guide to user research. /
Elizabeth Goodman, Mike Kuniavsky, Andrea Moed
- 2nd ed.
- USA : Elsevier, 2012
- xiii , 585 p. : il. ; 24 cm.
Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they're Web, software or mobile based. In addition, it's written with an understanding of product development in the real world, taking tight budgets, short schedules, and existing processes into account.
9780123848697
INTERFACES CON EL USUARIO SISTEMA INFORMATICO PRODUCTOS