ITIL: Service Design: Best Management Practice.  /  ITIL 

 - 2nd ed. 
 - New York.:  TSO  2011 
 - 442 p. ;  28 cm. 
<br/><br/><label>ISBN: </label>9780113313051 
<br/><br/><label>Subjects--Topical Terms: </label><br/>COMPUTACION <br/>TECNOLOGIAS DE LA INFORMACION <br/>AUDITORIA DE SISTEMAS 
<br/><br/><label>Dewey Class. No.: </label>005.71  / I89