TY  - BOOK
AU  - Garside,Barbara
AU  - Garside,Tony
TI  - Essential Telephoning in English: students Book. 
T2  - Cambridge handbooks for language teachers
SN  - 0521585597
U1  - 418.007  
PY  - 1998///
CY  - Cambridge, U.K., New York, NY, USA
PB  - Cambridge University Press
KW  - LANGUAGE AND LANGUAGES
KW  - STUDY AND TEACHING
KW  - CALL CENTER
KW  - IDIOMAS
N1  - Includes bibliographical references (p. 171)
ER  -