TY - BOOK AU - Dale,Barrie G. AU - Wiele,Ton van der AU - Iwaarden,Jos van TI - Managing Quality. SN - 9781405142793 U1 - 658.562 PY - 2007/// CY - Oxford, Malden, Mass. PB - Blackwell Business KW - ENGINEERING MANAGEMENT KW - TOTAL QUALITY MANAGEMENT KW - INGENIERIA INDUSTRIAL N1 - Includes bibliographical references and index ER -