Summers, Donna C. S <br/><br/>
Quality management :  creating and sustaining organizational effectiveness  / 
Sonna C. S. Summers 
 - NEW JERSEY, ESTADOS UNIDOS :  Pearson Prentice Hall,  2005 
 - xii , 409 p. ;  25 cm. 
<br/><br/><label>ISBN: </label>0132626438 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ADMINISTRACION TOTAL DE LA CALIDAD<br/>CONTROL DE CALIDAD<br/>INGENIERIA INDUSTRIAL<br/>ORGANIZATIONAL EFFECTIVENESS
<br/><br/><label>Dewey Class. No.: </label>658.4  / S85