TY  - BOOK
AU  - Lipsky,Michael
ED  - Project Muse.
TI  - Street-Level Bureaucracy, 30th Ann. Ed: Dilemmas of the Individual in Public Service 
SN  - 9781610446631
AV  - HV41 .L53 2010
U1  - 361.301 
PY  - 2010///
CY  - New York
PB  - Russell Sage Foundation
KW  - Social policy
KW  - Social workers
KW  - Electronic books.
KW  - local
N1  - Includes bibliographical references (p. 239-266) and index; The critical role of street-level bureaucrats -- Street-level bureaucrats as policy makers -- The problem of resources -- Goals and performance measures -- Relations with clients -- Advocacy and alienation in street-level work -- Rationing services : limitation of access and demand -- Rationing services : inequality in administration -- Controlling clients and the work situation -- The client-processing mentality -- The assault on human services : bureaucratic control, accountability, and the fiscal crisis -- The broader context of bureaucratic relations -- Support for human services : notes for reform and reconstruction -- On managing street-level bureaucracy; Libro Electrónico
UR  - https://muse.jhu.edu/book/15024/
UR  - http://www.udb.edu.sv/biblioteca/inicio_recursos_electronicos.php
ER  -