Implementing the four levels : a practical guide for effective evaluation of training programs /

Kirkpatrick, Donald L.

Implementing the four levels : a practical guide for effective evaluation of training programs / Donald L. Kirkpatrick, James D. Kirkpatrick. - 1st ed. - San Francisco : Berrett-Koehler Publishers, 2007 - xii , 143 p. : il. ; 24 cm.

Includes bibliographical references (p. 135-136) and index.

Analyzing your resources -- Getting your managers on board -- Implementing level 1: Reaction -- Implementing level 2: Learning -- Implementing level 3: Behavior -- Implementing level 4: Results -- Building a chain of evidence.

9781576754542


EMPLOYEES--TRAINING OF--EVALUATION.
INGENIERIA INDUSTRIAL

658.3 / K572