Street-Level Bureaucracy, 30th Ann. Ed. Dilemmas of the Individual in Public Service /
Lipsky, Michael.
Street-Level Bureaucracy, 30th Ann. Ed. Dilemmas of the Individual in Public Service / [Recurso electrónico] : Michael Lipsky. - 30th anniversary expanded ed. - New York : Russell Sage Foundation, 2010. - 1 online resource (xxiii, 275 p. ) - Book collections on Project MUSE. .
Includes bibliographical references (p. 239-266) and index.
The critical role of street-level bureaucrats -- Street-level bureaucrats as policy makers -- The problem of resources -- Goals and performance measures -- Relations with clients -- Advocacy and alienation in street-level work -- Rationing services : limitation of access and demand -- Rationing services : inequality in administration -- Controlling clients and the work situation -- The client-processing mentality -- The assault on human services : bureaucratic control, accountability, and the fiscal crisis -- The broader context of bureaucratic relations -- Support for human services : notes for reform and reconstruction -- On managing street-level bureaucracy.
Libro Electrónico
9781610446631
Social policy.
Social workers.
Electronic books.
HV41 / .L53 2010
361.301
Street-Level Bureaucracy, 30th Ann. Ed. Dilemmas of the Individual in Public Service / [Recurso electrónico] : Michael Lipsky. - 30th anniversary expanded ed. - New York : Russell Sage Foundation, 2010. - 1 online resource (xxiii, 275 p. ) - Book collections on Project MUSE. .
Includes bibliographical references (p. 239-266) and index.
The critical role of street-level bureaucrats -- Street-level bureaucrats as policy makers -- The problem of resources -- Goals and performance measures -- Relations with clients -- Advocacy and alienation in street-level work -- Rationing services : limitation of access and demand -- Rationing services : inequality in administration -- Controlling clients and the work situation -- The client-processing mentality -- The assault on human services : bureaucratic control, accountability, and the fiscal crisis -- The broader context of bureaucratic relations -- Support for human services : notes for reform and reconstruction -- On managing street-level bureaucracy.
Libro Electrónico
9781610446631
Social policy.
Social workers.
Electronic books.
HV41 / .L53 2010
361.301
2251-8215
